Shipping policy

SHIPPING POLICY

Order Processing

Orders are processed within [1–3 business days]. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery time is [5–10 business days] after the order has been processed. Delivery times may vary depending on the destination and carrier.

Shipping Costs

Shipping costs are displayed at checkout before the order is completed.

Order Tracking

If tracking information is available, customers will receive an email with their tracking details once the order has been shipped.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information.

Delays

Unexpected carrier, customs, weather, or other delays may occur. We will do our best to assist customers with any delivery issues.

Contact

For questions regarding shipping, please contact us at novellehome3@gmail.com